Learn from the most & least sophisticated users Deliver delight, with extraordinary measures as needed.ĥ. Quote: “Take extraordinary measures not just to acquire users, but also to make them happy” Take extraordinary measures to make users happy
> Deliver well-baked experiences in every nook & cranny of the product.Ĥ. So any difference between what people want and what you deliver is multiplied.“ Quote: “A restaurant can afford the occasional burnt dinner. > Develop and enforce exquisite product taste. Quote: “The recipe for great work is: very exacting taste, plus the ability to gratify it.” > Build different designs big tech wouldn’t dare to. But when you damp oscillations, you lose the high points as well as the low.” Quote: “Big companies want to decrease the standard deviation of design outcomes because they want to avoid disasters. His advice goes against the grain.ĩ counter-intuitive product lessons from the man, the myth, the legend: Of all the tech sages out there, Paul Graham might be the best. We understand that Reddit plays a significant role in people’s lives, and it’s our duty to provide them a quality service and safe experience.What do Reddit, Airbnb, and Stripe have in common? Early mentorship from Paul Graham. We treat others the way we’d like to be treated, and we remember our actions and words affect real people, sometimes in ways that we cannot see. We celebrate diversity, both in our communities and in our company.
Reddit is a vast, vibrant, diverse, and sometimes weird place. When making decisions, put Reddit’s mission first. Our mission is larger than what any individual can accomplish on their own. Instead of debating the perfect owner or waiting for the perfect solution, be the owner and take action. Much of our work is not predictable, which means we need to be not only flexible, but also aggressive in taking on new challenges as they arise. Only by continually improving, learning, and taking calculated risks to find new opportunities-both for the business and for ourselves as individuals-will we succeed. The world is constantly evolving, and we need to evolve with it. We know we have a huge responsibility to the hundreds of millions of people that frequent our platform, which is why every action we take is guided by five pervading principles: Our values describe who we are and who we want to be.
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